Customer Service
If you have questions or need travel assistance, please reach out to our customer service team in the best way that suits you below. If you already have a policy and would like to request a change you can submit a “Request a Plan Change” form.
Protection Plan Holders
If you have questions, need assistance, want to make a change to your existing protection plan or file a claim, please refer to your Confirmation of Coverage for the appropriate phone number and/or e-mail address. If you do not have your Confirmation of Coverage, please call 1-800-228-9792 or submit a request online and we will send one to you.
Partners
If you have a current account with us and need information or would like more information on becoming a partner agency, please click here to complete a brief contact form or call 1-800-537-8052.
Travelex Insurance Services
Travelex Insurance Services is a leading travel insurance provider in the United States with over 55 years combined industry expertise. Headquartered in Omaha, Nebraska, Travelex Insurance Services was founded in 1996 when the Travelex Group purchased Mutual of Omaha Companies’ travel insurance distribution services. Travelex became a subsidiary of Cover-More Holdings USA, Inc. in November 2016, which is a wholly owned subsidiary of Zurich Insurance Group Limited (“ZIG”), headquartered in Zurich, Switzerland.
