Supplier Alert Coverage

Financial Default Coverage Statement

In unstable economic times, travel suppliers can experience financial issues, causing some suppliers to partially or completely suspend their operations. Travelex Insurance Services Inc. (“Travelex Insurance”) would like to remind you of the importance of purchasing travel protection for reasons such as financial default.

Some Travelex Insurance protection plans provide coverage for financial default occurring more than 14 days following an insured’s effective date for the trip cancellation or trip interruption benefits. A Travelex Insurance protection plan with coverage for financial default must have been purchased prior to the date when financial default became foreseeable per the terms of the policy in order to be eligible for coverage.

The suppliers listed below have either defaulted or are not yet considered to be in Financial Default and are at risk for Financial Default with foreseeability dates as indicated below. Travelex is still accepting enrollments for these suppliers, but plans purchased after the listed foreseeability date will not include Financial Default coverage.

CompanyForseeable Date
 Genting Hong Kong August 19, 2020
 Crystal Cruises August 19, 2020
 Dream Cruises August 19, 2020
 Star Cruises August 19, 2020
 LATAM Airlines Group May 26, 2020
 Hertz May 22, 2020
 Virgin Atlantic Airways April 23, 2020
 Miami Air International March 24, 2020
 Flybe March 5, 2020
 ITB Holland (Amsterdam) February 11, 2020
 Island Air October 16, 2017
 Alitalia May 2, 2017
 Direct Air March 12, 2012

Please refer to your appropriate policy document for complete details, including purchase requirements, regarding Financial Default coverage.

Other Travel Suppliers

Travelex Insurance and Berkshire Hathaway Specialty Insurance Company (BHSIC) have made a business decision to no longer accept enrollments for trips using the following list of travel suppliers.

CompanyForseeable Date
 STA Travel in Switzerland August 19, 2020
 WorldStrides July 21, 2020
 Aeromexico June 30, 2020
 America By Rail June 15, 2020
 New York City Vacation Packages June 10, 2020
 Jacada Travel Limited May 27, 2020
 Legacy Global Sports May 20, 2020
 Thai Airways International May 18, 2020
 South African Airways April 18, 2020
 Beyond Band of Brothers Tours (Procom America, LLC) April 15, 2020
 Sweet Magnolia Vacation Tours April 8, 2020
 RavnAir Group April 5, 2020
 Nordic Destinations LLC March 20, 2020 March 17, 2020
 Amber Road Tours March 17, 2020
 Go Real Travel March 8, 2020
 Cox and Kings October 1, 2019
 Thomas Cook Airlines September 23, 2019
 Thomas Cook Travel - UK September 23, 2019
 Amanda Tour September 20, 2019
 Heritage Tours June 14, 2019
 Revealed America June 14, 2019
 Absolute Travel (New York NY) March 22, 2017
 EuroPanache October 23, 2015
 Arch Vacations Inc September 10, 2015
 Black Ops Valdez LLC September 10, 2015
 H20 Guides Inc September 10, 2015
 Club ABC Tours October 1, 2012
 Symphonic Voyages Inc December 19, 2011
 Nomads Inc - Michigan Corporation February 25, 2011
 Renaissance Pilgrimages May 28, 2010

For travel partners who submit Travelex plan enrollments through an API or roster, you must no longer offer Travelex insurance or accept plan enrollments for any of the suppliers identified on these lists.

This list may not be a full representation of all events. For a summary of the plans details on coverages, benefits, limitations and exclusions of the insurance plan, please refer to the applicable Description of Coverage or state specific Individual Travel Protection Insurance Policy. PLD


For Assistance Please Call 1-800-228-9792
The product descriptions provided above are only summaries. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy or Description of Coverage. Coverage and rates may vary by states. If there is any conflict between the contents of this website and the Policy or Description of Coverage, the Policy or Description of Coverage will govern in all cases. Travel Assistance Services are provided by the designated provider listed in the policy or on your Confirmation of Coverage.
Travelex Insurance Services, Inc. 810 North 96th Street, Suite 300, Omaha, NE, 68114. CA Agency License #0D10209.